Frequently Asked Questions
Please find below a list of frequently asked questions. If you don’t find what you are looking for, feel free to reach out to us.
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What is the lead time for a WIWAM system?
Typically, we can design, build, test and deliver in 6 to 9 months time. The clearer the initial specifications, the more likely it is that we can meet this schedule. Depending on the complexity of the system, lead time can be shorter or longer.
What is the warranty period?
Standard warranty period is 12 months after delivery. Upon request, the warranty period can be extended.
Can you offer support and service?
Yes, we are used to provide service and support. You can request the WIWAM team to perform the periodic maintenance or do it (partly) in-house. We are open to discuss and propose a service contract, including (remote) support upon request.